Note: Affected by Covid-19, perhaps there will be some delay in the delivery.

 

Shipping Policy

STANDARD SHIPPING TIME: 4-8 days

  1.  Shipping fee: free shipping (It has been included in products price)
  2. Ships from: UK warehouse, Germany warehouse, The USA warehouse, and Russia warehouse ( you can contact us for the detailed address of other warehouses via  the E-Mail below: aovostore@gmail.com)
  3.  Our standard order processing time is 1-2 business days and orders generally arrive between 4-8 business days after that.
  4. The processing time for weekend orders is 3 days. orders generally arrive between 4-8 business days after that. It may take more 2~4 days if COVID-19 influences delay.
  5. Shipping Method: DPD, DHL, UK MAIL, FedEx,
  6. Delivery Country: Free shipping UK & Ireland, Russia, Germany, Spain, Switzerland, Belgium, Luxembourg, Portugal, Hungary,France and Italy, Poland, Netherlands, The USA, Finland, Greece, etc.
  7. Shipping not available to:
    – P.O. Boxes
    – APO Addresses
    – Hawaii / Alaska
    – US: Addresses outside the continental U.S.
    – Our products can not be shipped to places besides EU countries and the UK, for example, Middle East, Africa, and South American countries

1~3 DAYS TO SEND THE SHIPMENT NUMBER

We will process the order within 3 days and send you an email with the tracking number. So that you can keep track of the order delivery status.

4~8 DAYS DELIVERY IN EUROPE WIDE & THE USA

Under normal circumstances, the Product will arrive in Europe within 8 days. Our products are shipped from Spanish or Germany warehouses, using the DPD shipping method

14 DAYS REFUND OR 30 DAYS EXCHANGE GUARANTEE

If the product has a major quality problem and cannot be repaired, you can choose to refund within 14 days or exchange the product within 30 days . Note that if ask exchange, shipping fee will be borne by us, and if the customer asks for a refund, the shipping fee will be borne by the customer.

180 DAYS ACCESSORY PROVIDE WARRANTY

For products that are more than 14 days and less than 180 days, we only provide accessories and general maintenance services. Due to the products used more than 14 days, we cannot sell the returned products, so we do not provide refund services. Only provide half a price refund, wish you can understand