AOVO Freeboy Y66 Electric Dirt Bike

Summary：

14 Days refund guarantee, 30 Days replacement warranty, 180 Day Scooter parts providing, 2 Years techniques guidance
From the date of delivery, if the product from AOVO official store has quality problems, we accept full refund in 14 days.
If the products has any quality problem in 30 days, and our engineer can not solve the problem, we accept replacement request, or if customer needs refund, we offer shipping fee.
For the orders within 30 days to 90 days, if customers want to return the products, we provide a full refund service, customer offer the shipping back fee 30EUR, payment link:https://www.aovostore.com/products/aovo-official-shipping-fee-for-return-refund
For the orders within 30 days to 90 days,We also provide spare parts and general maintenance service. Does not support order replacement, only accept repairs service, and customer need offer partial repairs & shipping fee 40EUR, payment link: https://www.aovostore.com/products/aovo-official-shipping-fee-for-return-refund
For the orders within 90 days to 180 days, we can accept accessories providing guarantee, not including baterry and motor etc. heavy and high amount products Battery: If If the electric scooter fails due to battery failure within 30 days, it can provide free replacement. If more than 30 days but within 90 days, customers need to pay half price to buy batteries. More than 3 months, the customer bears the full battery purchase cost

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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